Privacy Policy

Last Updated: 14 July 2026

Welcome to Ayushmedi. Your privacy is important to us. This Privacy Policy explains how Dhanwantri Health Care ("Ayushmedi", "we", "our", or "us") collects, uses, stores, shares, and protects your personal information when you use our website and mobile application.

By using our website or mobile application, you agree to the terms of this Privacy Policy.

1. Who We Are

Ayushmedi is an online pharmacy offering Ayurvedic, herbal, healthcare, wellness, and personal care products throughout India.

Business Name:
Dhanwantri Health Care

Website:
https://ayushmedi.com

Email:
info@ayushmedi.com

2. Information We Collect

We may collect the following information:

Personal Information

Full Name
Email Address
Mobile Number
Shipping Address
Billing Address
PIN Code
City
State
Country

Account Information

When you create an account, we may collect:

Login credentials
Order history
Wishlist
Saved addresses
Account preferences

Order Information

When placing an order we collect:

Products purchased
Order amount
Shipping information
Delivery status
Transaction details

Payment Information

Payments are securely processed through trusted third-party payment gateways.

Ayushmedi does NOT store:

Credit Card Number
Debit Card Number
CVV
UPI PIN
Net Banking Password
Banking Credentials

3. Information Automatically Collected

When you use our website or app, certain technical information may be collected automatically, including:

Device Information
Browser Type
Operating System
IP Address
App Version
Crash Reports
Cookies
Usage Analytics

This information helps us improve our services and user experience.

4. Location Information

The Ayushmedi mobile application does not access or collect your device's GPS location.

Delivery addresses are entered manually by customers while placing an order.

5. How We Use Your Information

We use your information to:

Process your orders
Deliver products
Provide customer support
Verify your identity
Send order confirmations
Send shipping updates
Improve our website and app
Prevent fraud
Process refunds
Comply with legal obligations

If you opt in, we may also send promotional offers, discounts, or newsletters. You can unsubscribe at any time.

6. Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website performance
Maintain login sessions
Analyze website traffic
Provide a better shopping experience

You may disable cookies in your browser, although certain features may not function properly.

7. Sharing of Information

We do not sell your personal information.

We may share information only with trusted service providers such as:

Shipping & logistics partners
Payment gateway providers
SMS service providers
Email service providers
Shopify platform services
Analytics providers
Government authorities where required by law

Each service provider is expected to protect your information appropriately.

8. Third-Party Services

Our website and application may use third-party services including but not limited to:

Shopify
Fast Checkout
Payment Gateway Providers
Courier Partners
Google Analytics
Google Play Services
Firebase (if applicable)

These providers have their own privacy policies governing the handling of data.

9. Data Security

We implement reasonable administrative, technical, and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage is completely secure.

10. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Process orders
Maintain customer accounts
Comply with legal obligations
Resolve disputes
Prevent fraud
Enforce our agreements

Customer account information, order history, invoices, and related records may be retained while the account remains active or for the period required under applicable laws.

If you request deletion of your account, we will delete or anonymize your personal information within 30 days, except where retention is legally required.